What prevents banks from embracing the digital trend for retail banking? Indeed, cybersecurity and data privacy threats are among the top worries, followed by the prohibitive costs and complexity that technology poses. However, as with any shift, the digital... View
Today’s uncertain economic climate has little tolerance or margin for underperformance. Banking faces severe tests. From knowing where to find and make profits to protecting and expanding strategic revenue streams, success in today’s evolving markets mandates that FIs... View
Retail banking is at crossroads given the tectonic technology forces and the altered consumer behaviors post-pandemic. Before the year is up, expect leading retail banks to do more of the following. Realigning their technology investments to enhance omnichannel and... View
What does the current landscape look like for Retail Banking? Firstly, the post-pandemic retail banking industry is moving out of a climate of muted financial performance. Secondly, with common enablers of open hybrid or multi-cloud solutions, banks embrace Data &... View
What Is Retail Banking? Retail banking, also called consumer banking or personal banking, is a type of banking that serves individuals instead of businesses. Retail banking is a way for regular people to manage their own money, get credit, and safely put cash in the... View
Every regional bank CIO has sat through the same board meeting. Someone forwards an article about a money-center bank’s new machine learning platform. Someone else asks, not unkindly, why the bank doesn’t have something like it. The CIO explains, again, that the bank in the article spent more than a decade rebuilding its entire technology […]
Part 2 of 2. A seven-gate test for moving AI from pilot to production in regional banks. Part 1 sets the operating model these gates sit inside. The demo worked. The steering committee clapped. Eighteen months later, it’s still a demo. Plenty of regional banks will recognize that timeline. A Wolf & Company survey from […]
Part 1 of 2 – A right-sized AI operating model for regional and community banks: six choices, tiered governance and a 90-day start. Part 2 sets the production gates every use case has to clear. Take a Tier 1 AI strategy and cut the budget by 90%. What’s left can’t staff itself, can’t govern itself […]