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Siebel CRM

Elevating customer experience (CX)

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Siebel CRM

Elevating customer experience (CX)

Engage better with Siebel product catalog and pricing

Siebel CRM Services

Customer experience will define organizations success in their digital transformation journey and customer relationship management (CRM) system will be central to customer experience management.

With the unprecedented access to information and growth in technology, customers have innumerable options to choose from and it is paramount that organizations enhance their CRM systems to engage with customers more often, make their interactions personalized and make every experience delightful to enhance customer experience, build loyalty and improve customer retention.
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As CRM holds the core customer data, it is important that these data are utilized for better handling of problems, providing info on best product and service, communicate with customers at right time and to extend customer service across multiple channels.

Maveric Siebel practice is built to address the specific challenge for existing customer who are looking to,

  • Migrate to the latest version of Siebel CRM, Open UI, as part of their Digital Transformation
  • Improve productivity and customer engagement through guided journeys, intuitive UI design
  • Provide mobility to field agents to take product and service offering to customer door step
  • Implement customer loyalty and retention through reward programs and better customer service
  • Implement continuous delivery and zero downtime for business agility and continuity
  • Improve go to market through faster launch of offers and promotion faster
  • Centralize customer data from multiple sources in to Siebel CRM to provide insight to sales and customer service agents for better customer engagement and delight’

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Siebel Solutions Catalog

Siebel Open UI

  • Customer experience transformation
  • End user productivity improvement
  • UX design based on Guided user journeys
  • Intelligent Dashboards

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Siebel Upgrade

  • Upgrade Impact Assessment
  • Technical Upgrade from 7.8.x, 8.x to Latest Innovation Packs

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Siebel CRM Implementation

  • Business Process Modelling
  • UI/UX Analysis
  • End to End Design, Development
  • Data Migration

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Siebel Loyalty

  • Customer Loyalty Management
  • Customer Retention
  • Customer Rewards

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Siebel Customer Data Management (OCH)

  • Mobile App Testing
  • Customer Data Quality Management
  • Effective Data Governance & Deduplication
  • Data Standardization

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Siebel CRM Testing Services

  • Siebel Automation Framework Design
  • Siebel Test Automation Suite Development
  • End To End Siebel CRM Testing
  • Siebel Performance Testing

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Siebel CRM Mobile

  • Requirements Analysis
  • Mobile App Design & Development
  • Siebel Integration with Mobile App
  • Mobile App Support and Maintenance

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Siebel Virtual Assistant

  • Business Process Fitment Analysis and Design
  • Virtual Sales Assistant
  • Field Service Assistant
  • Knowledge Management Assistant

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RPA Enabled Siebel Flows

  • In depth assessment of existing business processes
  • Automation of Repetitive manual tasks
  • Setting up innovative case studio

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Other solutions

Maveric’s PSD2 Solution

Get Comprehensive support across the entire PSD2 lifecycle

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Temenos TAF C to TAF J Conversion

Stay current and unlock better functionalities with TAFJ

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Customer Acquisition And Onboarding

Challenge faced by any bank that is on the path to digital transformation is the ability to consistently create superior customer experience.

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Temenos COB Automation

Administer, Monitor and Automate COB Processes

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