Software Testing and Program Quality Assurance Services

Leading corporates across verticals are now renewing and reinventing themselves every 6-10 years. This is necessitated by rapidly evolving business models, competitive scenarios, regulatory frameworks and technology options.

We add value to CXOs as a committed assurance partner in strategic programs. We engage when business requirements are getting defined and we stay with the business as a Project Assurance partner till a program successfully goes into production.

We bring deep domain knowledge, application specific expertise, hands-on risk management experience acquired over multiple transformation programs, unique accelerators and productivity tools.

We have supported a large number of clients in banking, insurance and telecom verticals over the last decade through their transformation programs involving implementation of core business systems, CRM systems, payment systems, billing systems and other sub-systems.

Our services include:

Process Consulting:

Defining robust processes around requirements definition, development, test process, configuration, change and release management can prevent issues in production. We have a dedicated consulting team focusing on the following:

  • Test Process Consulting
    We offer comprehensive Test Process Consulting services covering Test Process Assessment, Test Environment Design, Process Definition, Tool Selection and Test Compliance. These are offered as a standalone service or as part of a Test Center of Excellence (TCoE) initiative.
  • IT Service Management Consulting
    Our Service Management Consulting services help clients identify and introduce best practices using IT Service Management models / standards such as ITIL, ISO / IEC 20000-1, CMMI and enable organisations to implement integrated processes to effectively and economically deliver services.
  • IT Risk and Governance
    We offer IT Risk and Governance services to banks, insurance and telecom companies, ensuring that companies are able to manage risk, achieve compliances and meet their security requirements.

Program Health Check:

We have a structured methodology to carry out a quick diagnosis of a program to identify potential risks from a quality, cost and time perspective. With hands-on experience in industry standard solutions, our teams are in a position to identify and assess risks earlier and also recommend mitigation strategies.

A significant part of the PMO time and that of the CIO / CTO is spent on reacting and managing these challenges as they emerge, during the course of the program.

We assist business sponsors of large programs in carrying out an independent, neutral and factual project health check to highlight components which are working well and also highlight risks / challenges which need mitigation strategies to be put in place.

The Program Health Check covers all the critical dimensions of a program as follows:

  • Project plan review
  • Project risk assessment
  • High level review of requirement definition and documentation
  • Review of staffing plan
  • Project governance review
  • Project budget review
  • Operational readiness review
  • Testing strategy review
  • Review of inter-linkages across project streams