Your mobile banking application need a periodic independent assessment of performance in order to be the front runner in their chosen markets and segments. This assessment is to be done both ways-looking at what the existing and prospective customers hold and what the peers and competitors are doing and those recommended by analysts who rank these applications.
Stand out in the digital banking crowd with DEEP
Maveric’s DEEP (Digital Experience Enhancement Platform) solution is a next-generation platform, which closely evaluates customer experience quality and provides continuous improvement strategies that assure superior HX. DEEP’s automated analytical engines help banking firms in solving the growing puzzles of
- Comprehending usage patterns and customer experience with reliable and analytical insights
- Assesses bank’s digital mobile application maturity in its operating ecosystem
- Identifies technical issues and bottlenecks that exist within the application and user journeys in comparison to industry standards, benchmarks and competition