On top of their regular customer service programs, a global top tier bank with the largest credit cards customer base in US, needs to embark on additional 300 ‘new’ programs. These programs – stimulus package rollouts and small business investment supports – are ‘suddenly’ brought in play by the COVID scenario.
Not able to work from office or travel for face-to-face orientation, and lesser turnaround time for emergency knowledge transfer, means the pressures piles on – slowly, steadily and substantially.
In this case study, read how the Maveric Data team did not allow the pandemic to stop acceleration and innovation for this Fortune 50 bank. Download to read more.
Mobile banking has become a ritual. Instant account access, user-friendly flows, faster transactions, real-time updates and more, are some of its key features. A global tier-1 bank was in the phase of multi-country roll out of its mobile application as part of the digital transformation initiative.
Maveric’s digital team engaged with the bank, the project was named as Mobile 63. The application was built on the AngularJS web application framework, in an Agile mode with features being released on a sprint basis. The application was built to enhance bank’s existing interface facilitating the credit card customers, and also to augment the bank’s cross sell/up sell initiatives in the mobile application functionality.
Explore how we provided the solution with our tools by addressing the challenges on data migration, and test case execution. Also, learn how the team achieved the key metrics such as 50% defect detected through automation, 90% of regression tests automated, multi-level automation with service layer tests fully automated to 100%.
Aggressive business plans of a global tier 1 bank required them to retire their outdated middle-ware platform (for open banking) which was placed over an on premise environment. Higher maintenance cost of existing middle-ware platform was another gripping issue. Maveric was engaged by the client for deploying Open API’s with comprehensive microservices design and development. With close to 40 member team, 82+ Open API’s were designed and deployed in a record time. Automation functional testing was channelized for reducing the testing cycles and offer faster time to market. Learn how the bank was significantly benefited with rapid deployment of micro service architecture.
The PSD2 directive in Europe brings all the right forces for enabling safer and secured payments. It’s zcriticality is enormous in the rising world of open banking. This case study discusses how a leading UK based challenger bank validated its PSD2 adoption initiative.
Maveric’s in-depth experience in PSD2 and open banking was displayed in its recommended approach and method for automating the PSD2 assurance. The team framed an agile led test strategy with BDD principles for successful integration of open API’s.
Learn how the bank was benefitted with PSD2 test automation packs which accounted for 95% of overall testing efforts.
A leading retail bank in UK embarked on a major digital transformation initiative. They adopted Backbase customer experience platform (CXP) for transforming their omni-channel digital banking platform. Due to lack of in-house capacity, they needed a quality engineering partner who could bring early testing principles and propose best practice approach for handling API integration and performance testing.
Maveic as a digital assurance provider crafted the solution using its proven and proprietary API testing framework. Test automation strategies were put to force for speeding up regression and performance testing. Additionally, the team used ready-made re-usable testing scripts.
Learn how this leading retail bank in UK improved its customer experience by 5 times.