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ARB Case Study

ARB Case Study

Founded in the 1950’s, one of the largest banks in the world by market cap and the largest in the Middle East Saudi Arabia is committed to bridge the gap between modern financial demands and Sharia intrinsic values, whilst spearheading various industry advancements. As part of its overall digital transformation strategy, to create new-age digital products and services, the bank acquired Ejada Systems, Riyadh, in early 2022 

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Customer Experience in Banking – A ViewPoint

Customer Experience in Banking – A ViewPoint

Both traditional banks and FinTech companies are vying for superior digital customer experiences throughout the customer journey. This is the biggest differentiating factor which will help banking and financial community to standout in the rising competition. Customers no longer base their perceptions purely on the price point or convenience. Instead, they want to feel enticed. Expectations will be based on how customers feel about receiving a product or service of their fancy.

Onboarding a customer, familiarizing them with the bank, and retaining them is largely dependent on the bank’s ability to create superior experiences by leveraging the ecosystem. Thus, superior customer experience in banking will help them drive better brand loyalty and customer retention.

Reshape the state of customer experience through industry leading best approaches, practices and tips. Download this viewpoint and get a perspective on elevating customer experience in banking.

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Transformational Assurance for legacy migration

Transformational Assurance for legacy migration

A leading European private bank embarked on a massive legacy migration journey. It was a move from an outdated Global G12.2 application to Temenos suite. This project engagement needed comprehensive levels of functional validation across various wealth management products such as Equities, Fixed Income, Rights, Options, Derivatives, Structured Deposits, FX and Guarantees.

Maveric devised a transformational assurance approach which was carried out in two phases to accelerate the overall efforts. Learn how the client had a flawless Go-Live leveraging our client centric delivery and unmatched product stack mastery.

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Build-out-the-bank QE Programme– The Award Winning Story of Allica Bank

Build-out-the-bank QE Programme– The Award Winning Story of Allica Bank

With a vision towards serving the SME market in the UK, Allica bank embarked on an ambitious journey which required them a Quality engineering (QE) partner, who could assure every process to help them get market ready.

As part of the engagement, Maveric’s QE team devised an test pyramid approach that cut across all the key domain areas of the bank coupled with new-age microservices architecture for: Banking Products – SME Loans & Deposit, Core banking, Treasury, Regulatory reporting, GL recognition, Payments, digital platforms (mobile and platform), middle-ware – API’s, MI Reporting.

 

Download and learn more about the award winning cover story of Allica bank and Maveric Systems.

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Continuous proactive measures and initiatives leading to improved business confidence

Continuous proactive measures and initiatives leading to improved business confidence

A large banking client’s business initiatives in the Middle-East continued with Maveric’s proactive measures and initiatives focused towards their business goals. The 75-member QE team was distributed remotely across both the client side and offshore based locations with 100% connectivity. Client specific virtual war rooms were organized for proactively engaging and reflecting step changes with strategic initiatives to maintain business continuity.
Learn how the entire quality engineering (QE) delivery program was institutionalized, to assist the client on their ongoing business merger led initiatives and regular BAU activities with zero business disruption.

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Pandemic doesn’t stop Acceleration & Innovation at Maveric

Pandemic doesn’t stop Acceleration & Innovation at Maveric

On top of their regular customer service programs, a global top tier bank with the largest credit cards customer base in US, needs to embark on additional 300 ‘new’ programs.  These programs – stimulus package rollouts and small business investment supports – are ‘suddenly’ brought in play by the COVID scenario.

Not able to work from office or travel for face-to-face orientation, and lesser turnaround time for emergency knowledge transfer, means the pressures piles on – slowly, steadily and substantially.

In this case study, read how the Maveric Data team did not allow the pandemic to stop acceleration and innovation for this Fortune 50 bank. Download to read more.

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