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Conversational AI – A game-changer in banking industry
In today’s fast-paced digital era, banks are constantly seeking innovative ways to enhance customer service and streamline operational efficiency. One solution that is rapidly gaining momentum in this space is Conversational AI. By leveraging advanced natural language processing and machine learning algorithms, Conversational AI is reshaping the banking landscape, offering a seamless and personalised experience […]
24 April 2024
Data analytics: Driving super personalised customer experience for banks
FIs have been at the centre of technology adoption and are pioneers in using new age technologies such as AI, ML, Advanced Analytics and more. The way they use these technologies evolve, as the customers of today who are extremely sophisticated and adopt rapid digitisation in all aspects of life. In the early 1990s, Bill […]
12 April 2024