Transform Customer Onboarding in Banking with Real-Time Digital Solution
Why Real-Time Onboarding is the Future of Customer Onboarding in Banking?
On an average, banks take around 1-2 days to onboard a retail customer and around 3-5 days for a corporate customer (solo, micro and small enterprises). Leading studies indicate that 85% of corporate customers encounter cumbersome KYC processes leading to frustration and subsequent deflection to another bank. Customer Due Diligence (CDD) regulations involve thoroughly vetting the individual as well as business and its owners to mitigate fraud risks. Corporate customers have complex ownership structures, varying business models, and unique banking needs, calling for an onboarding approach that’s far more time intensive compared to individual onboarding processes.
Enable banks to onboard retail and corporate customers in 8-10 clicks, completing the process in near real-time.
Maveric’s Real Time Onboarding Solution
Functional Architecture
Our solution integrates with the external KYC/KYB providers along with bank’s internal applications like core banking, CRM, document management, IAM, risk management and case management. Typical implementation timelines for our solution ranges from 6 to 8 weeks.
Fast and Simple Onboarding
Integrated within mobile and web banking applications, allowing customers to complete onboarding in 8-10 clicks and upload necessary documents.
AI-Driven Document Verification
AI-based intelligent document management captures, verifies, and securely stores customer-submitted documents.
Real-Time KYC and Authentication
Seamless integration with third-party KYC/KYB service providers, video KYC, and biometric authentication for real-time customer information analysis.
Comprehensive Banking Integration
Connects with internal banking systems like core banking, CRM, and risk management for an end-to-end digital experience.
Business Benefits
Quick Self-Service Onboarding
Helps retail and corporate customers to get onboarded using self-service application and create checking and business banking accounts within few hours.
Efficient, Touchless Process
Simplified digital onboarding journey with minimum manual touchpoints to enhance efficiency, reduce errors, and maximize productivity.
Seamless User Experience
Elevates customer experience through user friendly and digital native onboarding journey.
Experience onboarding excellence
The Maveric Edge
Leverage Maveric’s contextualization depth, extensive domain competencies, and over two decades of multi-geography award-winning commitment.
Contextualized Solutions
An innate ability to bring together domain, platform, and technology expertise to craft contextual solutions to support transformation programs.
Impactful Delivery Model
A customer centric model geared for high delivery impact.
New Service Line Development
Proven ability to develop and scale new service lines aligned to customer growth areas.
Differentiated Engagement
Technical engagement led customer value creation.
Meet the Experts
Kishan Sundar
Senior Vice President, Chief Technology Officer – Key Accounts
Arindam Ray
Vice President – Central Engagement
Supratik Nag
Vice President – Central Engagement
Ready to transform your banking ecosystem?
Contact us today to learn how Maveric’s “Real-Time Onboarding Solution” can accelerate your innovation journey and position your bank for long-term success.
