OTT Line Services

Operations and Technology Transformation

Operations and technology transformation

AI is reshaping banking operations and technology transformation by automating routine tasks, enabling predictive analytics, and enhancing decision-making capabilities. Through intelligent process automation and advanced analytics, operations are shifting from reactive to proactive approaches. Simultaneously, AI modernizes technology infrastructure by streamlining application management and facilitating cloud migrations. With 91% of financial institutions either using AI or evaluating its uses, the shift is underway.

Proactive Operational Intelligence

AI automates information retrieval across transactional systems, eliminating manual processes and unlocking expert knowledge stored in archived notes through Natural Language Processing (NLP). It enables predictive analytics by combining historical reasoning and data, shifting operations from reactive to proactive. This transformation enhances decision-making efficiency, reduces risks, and anticipates threats before they materialize.

Streamlined Tech Modernization

AI simplifies managing multiple application versions by comparing code and automating updates, reducing complexity. It also accelerates the migration from layered architectures to platform stacks, especially for 3rd- and 4th-gen applications. This ensures scalability, agility, and alignment with cloud-native frameworks while modernizing legacy systems for operational efficiency.

Our Services

Our comprehensive services enable you to transform your banking operations and technology infrastructure by addressing critical challenges including low automation levels, high cost-to-income ratios, and technical debt.

We revolutionize banking operations through AI/ML-led automation, unifying data and optimizing workflows. Our solutions enable automated document processing, streamlined multi-party services, and predictive analytics for proactive decision-making.

On the technology front, we modernize legacy systems and enable cloud adoption through AI-driven solutions. Our expertise spans cloud migration, application portfolio optimization, and core platform implementation, reducing release cycle times by 50% while ensuring security and compliance.

Operations Transformation

Business Process Management: Optimize workflows and integrate operations with AI-driven frameworks, enhancing efficiency and reducing manual intervention.
Process Digitization and Automation: Digitize processes and automate workflows to streamline operations, reduce costs, and improve accuracy.
AI/ML led analytics and decisioning: Leverage AI/ML to analyze data, derive insights, and enable intelligent decision-making for improved business outcomes.

Technology Transformation

Cloud Adoption and Migration: Enable banks to assess cloud readiness and migrate legacy systems to public, private, or hybrid cloud architectures.
Legacy System Modernization: Modernize outdated legacy systems by implementing new technologies and frameworks, ensuring minimal disruption to ongoing initiatives.
Application Portfolio Value Analysis: Assess and optimize the applications to reduce redundancy, improve efficiency, align with business goals, and minimize costs.