Globally, banks are recognizing the potential of Open Banking in enhancing their service offerings, customer engagement, and increase revenue potential from new channels. But open banking demands new approaches to drive customer engagement. This blog briefs on few approaches that the banks can adopt to...

To meet the technological advancements chatbots are becoming a priority for businesses, including the banking and financial sector. Chatbots are helping organizations reduce costs, provide quick services, offer transactional support, and serve as a medium for upselling products. This blog outlines about the evolution of...

Digitization is remodeling the banking industry in the 21st century. Here are some of the digital practices that has transformed businesses over the years.

Financial institutions are accepting the immense potential of VR to improve their business and are experimenting with the new technology to enhance customer experience. This blog briefs about the few corners in the financial sector where VR and AR have already made an impact.

To meet the growing demands of the tech-savvy customer and facing stiff competition from Fintech, banks are looking to the cloud for improving their digital banking experience. In this blog, we take a look at cloud strategies to ease your cloud decisions

While not adopting cloud is no longer an option, this blog analyses the challenges that might arise during adoption and addresses each one to enable adoption without bottlenecks.

With microservices gaining great traction as the core banking platform of choice, this article explores how the advantages of such an approach can be capitalised and multiple functionalities united through an event-driven architecture that promotes customer centricity while enabling banks to improve their scalability and...

The second article in the design thinking series, this blog explores in detail the challenges of design thinking in microservices architecture and how design thinking will aid the process of microservices by combining creative thinking and solution development

The first in a series on design thinking, this blog explores the evolution of design thinking in banking technology and the its current form in the world of microservices and APIs

Based on a PwC white paper, this article analyses 3 types of digital transformations and which type a bank must take up to ensure its technology adoption is progressive and reflective of its customer-centric business strategy.