With over 18 years of experience in the BFSI and retail sectors with specific focus on end-to-end delivery, managed test services, Kishan Sundar leads the Digital business unit at Maveric. He spearheads digital design thinking, strategises customer experience testing frameworks and manages next gen digital solutions.
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Recent News
Conversational AI – A game-changer in banking industry
In today’s fast-paced digital era, banks are constantly seeking innovative ways to enhance customer service and streamline operational efficiency. One solution that is rapidly gaining momentum in this space is Conversational AI. By leveraging advanced natural language processing and machine learning algorithms, Conversational AI is reshaping the banking landscape, offering a seamless and personalised experience […]
24 April 2024
Data analytics: Driving super personalised customer experience for banks
FIs have been at the centre of technology adoption and are pioneers in using new age technologies such as AI, ML, Advanced Analytics and more. The way they use these technologies evolve, as the customers of today who are extremely sophisticated and adopt rapid digitisation in all aspects of life. In the early 1990s, Bill […]
12 April 2024
Latest Blogs
Creating Future-Ready digital wealth management platforms
The wealth management landscape is experiencing a profound shift as digital solutions reimagine how advisors serve their clients and investors manage their wealth. Digital wealth management platforms are at the forefront of this revolution, empowering financial institutions to provide personalized, data-driven advice at scale – all while enhancing client experiences. However, these platforms must evolve […]
24 April 2024
ESG & Alternative Assets – Impact on Wealth Management Investment Strategy
Changing Business Environment The shift in economic policies in the US, UK & the European Union in the post pandemic period, involving high interest rates and tightening liquidity had its impact in the Wealth Management (WM) business too. After more than a decade of sustained growth, global volume of Assets Under Management (AUM) declined for […]
23 April 2024
Leveraging Technology For Wealth Management Operational Efficiency
Profitability Pressures The average global operating profit margin of Wealth Managers fell by 11.6% between 2020 & 2022. Wealth Management (WM) firms have been feeling the pressure of rising cost of operations, with personnel cost estimated to be a major factor. The pre-tax profit margins of WM firms declined by a little more than 12% […]
23 April 2024