Quality driven siebel crm processes
CRM has become a strategic asset for businesses to survive tomorrow. It is a core source for enhancing the customer experience in today’s digital world. Considering its business impact, any gaps during its implementation or potential bugs can impact your overall CRM vision. Thus, it is very critical to do a full-proof testing of its functional and technical completeness, for achieving your business goals.
Maveric offers a comprehensive solution to do end-to-end testing of the Siebel CRM application, across its sales, contact center, marketing, service, campaign management and partner & loyalty management modules. Our quality focused Siebel testing services allow clients to reach their target markets much faster with absolute zero defects. With our proven Siebel testing approach, value added test accelerators and automation framework, we help you achieve your required business goals.
Our Value proposition
What we offer
- End-to-End Functional Testing covering Order journey, business process and business rules across the customer life cycle
- End-to-End Product life cycle Testing across CRM, Order Management, Middleware, Billing, Charging and Provisioning systems
- Siebel automation framework for functional and Regression testing
- Open UI – Cross browser compatibility testing using automated frameworks
- Performance testing of Siebel CRM customer journey
The Results we deliver
- Comprehensive testing with reduced test cycle and faster time to market for Siebel CRM
- Reduced total cost of ownership of Siebel CRM product
- Greater customer experience across Digital channels and POS
