Maveric Systems AI-Scale: Transforming Banking with AI

Customer Support Transformation

Elevate your bank’s First Call Resolution (FCR) to 90% — far above industry norms— while cutting average handle time by 50% with AI-powered support

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Automated Banking Acceptance

Achieve 100% sprint success with AI-driven test automation – eliminating gaps, ensuring full coverage and boosting business user confidence

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Real-Time Onboarding

Onboard retail and corporate customers in just 8-10 clicks, offering an AI-powered seamless banking experience

Guiding Principles
Our Offerings
Delivery Models
Explore our Indutry
Partnerships
Meet our AI Experts

AI-Driven Transformation: Revolutionizing The Future Of Banking

The rapid advancement of artificial intelligence is fundamentally reshaping the banking landscape, driving unprecedented efficiency and innovation across financial services. Financial institutions are leveraging AI to enhance customer experiences, streamline operations, and develop sophisticated risk management systems that were previously unimaginable. Our comprehensive suite of AI-driven services harnesses advanced platforms and frameworks, enabling financial institutions to rapidly embrace and implement artificial intelligence solutions at scale, for sustainable growth and competitive advantage. Our aim is to become a leading provider of AI enabled operations and technology transformation.

Operations

Customer experience, inbound call center.	Lending
Regulatory Compliance Alert Management Payments, Fraud Management	Wealth advisory

Technology

AI led software engineering acceleration
AI powered application management services
Smart Tech modernization/Replatforming

Guiding Principles

Co creation

Scaled AI Operating Model

Outcome Driven

Early Success

Co creation

We understand that AI transformation in financial services requires more than technical expertise, given the speed of evolution of the components in AI , the promise of quick turnaround for benefits and the relatively short and untested nature of the talent. Our partnership approach emphasizes shared commitment, aligned values, and mutual purpose. Drawing from our extensive transformation experience, we position ourselves as strategic allies, ensuring program success through dedicated collaboration and shared accountability.

Scaled AI Operating Model

The AI@Sale framework represents our dedication to operational precision. It orchestrates a seamless delivery mechanism through specialized pods, expert support layers, and pre-built accelerators. This framework ensures continuous value delivery from initial use case curation through production deployment, incorporating feedback loops for continuous improvement and self-optimization.

Outcome Driven

Our commitment to delivering tangible results is embodied in our Guided Execution framework. It emphasizes comprehensive, well delineated use case development through early capture of the relevant requisites, key deliverables at each stage leading to the outcome, the evaluation criteria for the deliverable, and the full stretch of the guard rails to be adhered for a safe implementation.

Early Success

We believe in establishing strong foundations through our Success Readiness framework, that enables identification of candidates for success by reviewing the status of the pre-requisites for successful implementation. Examples of such pre-requisites include adoption of some components of AI, the availability of data, the maturity of the processes and the degree of automation.

Our Offerings

Value Discovery

Derive functional/technical architecture, alongside the ideal tools, techniques and frameworks best suited to offer Business value.

Solution Elaboration
and Design

Derive functional/technical architecture, alongside the ideal tools, techniques and frameworks best suited to offer Business value.

AI Data IKMS

Identify data sources, amalgamate the data, resulting in a reasonably sound knowledge base. This can then be used to generate required insights, and leverage AI integrations to unlock Business value vis strategic actions.

Construction of
AI platforms

Developing contextual AI/ML models and solutions for Business operations and Technology. Validations and ongoing maintenance of the AI application stack to be factored.

AI Governance and Ops

Ensuring ethical and transparent use; managing deployment, monitoring, and continuous improvement of operations to maintain optimal AI performance and compliance.

Delivery Models

Our delivery models empower banks to harness AI effectively across their operations and technology landscapes. From standardized tools for scalable deployment to bespoke solutions tailored to specific needs, we offer versatile approaches. With expert staffing and customizable AI solutions, we enable banks to drive transformation while maintaining control and flexibility.

AI Development factory

Standardized tools/processes/frameworks etc. that enables Banks to deploy scalable AI solutions across their landscape.

Bespoke AI solutions

Contextually curated for a Bank’s need, with a focus to leverage AI on targeted areas.

Maveric AI solutions

Our suite of solutions across operations and technology transformation areas can be deployed at Client sites, with the required customizations/enhancements baked in.

Expert Staffing

Whilst Bank remains in the driving seat for AI adoption, Maveric Engineering talent can be augmented to respective Teams, for agreed skill-sets.

Explore Our AI-Led Services

Customer Experience

AI-driven hyper-personalization and communication optimization to deliver seamless, tailored experiences, enhancing customer engagement, loyalty, and satisfaction across channels.

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Operations & Technology Transformation

AI-led automation and modernization to streamline banking operations, optimize workflows, and transform legacy systems for scalability, agility, and efficiency.

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Regulatory Compliance

AI-powered compliance frameworks to ensure proactive risk management, fraud detection, regulatory reporting, and adherence to global standards with precision and efficiency.

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New Age AMS

AI-driven observability, cloud optimization, and ML capabilities to enhance IT reliability, scalability, and operational efficiency for seamless banking experiences.

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Assurance

AI-powered assurance to accelerate SDLC automation, ensure robust quality validation for Gen AI solutions, and enhance reliability through intelligent testing frameworks

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Resource Center

Quick win AI strategies for banks

Explore how AI transforms banking with hyper-personalization, automation, GenAI, and scalable operational and compliance solutions.

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AI advantage

Read about 10 ways in which AI and ML are transforming the future of banking.

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Customer Support Transformation:

Elevate your bank’s First Call Resolution (FCR) to 90% — far above industry norms— while cutting average handle time by 50% with AI-powered support.

Know More