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The State of Digital Transformation in Wealth Management
In the times ahead, 2022 would be seen as the pivotal year for how wealth management adoption grew and changed irreversibly. Coming out of volatile and ambiguous times, where consumers lacked physical offices, what investment advice would stand the test, there is also increasing evidence of how wealth-tech firms were betting big on digital technologies […]
Retail Banking: 6 Steps to Improving the Collections Experience
The recent global slowdown, policy overlays, debt moratoriums, fiscal injections, and increased delinquency rates have all brought the scanner on collections experience. Today’s credit environment is different, and so are the digital-first customer support systems and the banks’ criticality to maintaining long-term customer loyalty. As debt loads and loss rates rise across multiple markets, the […]