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  Oracle Siebel CRM Implementation

Customer relationship management (CRM) has never been so complex as it is today. Organizations are thriving for right solutions which could provide them with a single view of their customer’s historic records, behavior and more. Mapping the right customer expectation with the right service is a critical success factor for effective sales and marketing engagement.

The world’s leading organizations use Oracle’s Siebel CRM application platform to achieve their digital transformation goals. Oracle provides best in-class cross-industry Siebel applications. Customers can take advantage of Siebel’s cutting-edge features and analytical capabilities for driving their sales and marketing agenda.

Maveric’s Siebel CRM implementation services provide rapid and cost-effective end-to -end solutions for the business enterprise. Using our best of breed method, approach and value added accelerators, we can unlock the full potential of Oracle’s Siebel CRM platform and its core business value. Our Siebel consultants have extensive banking and telecommunication industry experience, who can tailor the solution based on your business requirement.

What we offer

  • Define scope through a detailed review of the processes, systems, and integrations.
  • Align existing business processes to drive end-to-end business transformation and provide a detailed implementation plan.
  • Implement Siebel CRM adhering to standard oracle best practices -

    Configure and customize business processes

    Migrate data from legacy systems

    Integrate other bespoke applications

    Product configuration and dynamic pricing

  • Post – Implementation Hypercare

The Results we deliver

  • Intuitive and browser independent UI design
  • Streamline business process with industry standards which enhances customer service.
  • Reduced operational cost through advanced order management capabilities and integrations.
  • Customer insights through implementation of customer data hub