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Things You Must Know About Retail Banking Digital Transformation
The implementation of digital technologies to maximize the value of digital technologies is referred as digital transformation. The four main aspects of digital transformation are Customer satisfaction (CX), Data & Analytics, Cloud Computing, and Mobility. When it comes to digital transformation, the entire organization must adopt a new mindset to accomplish the planned benefits. Employing […]
8 February 2023
The Ultimate Guide To Digital Customer Experience
The latest wave of disruptions that banks have to contend with is preparing to compete successfully in digital banking. Financial services experiences are becoming more hyper-personal, putting more pressure on banks to use technology and data to satisfy their customers. For instance, a 2021 McKinsey survey found that 71% of consumers anticipate customization from companies […]
1 February 2023
