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Driving Assurance for Global Customer Experience Transformation

Driving Assurance for Global Customer Experience Transformation Superior customer experience has become a top priority. The banking community is taking massive strides for improving their customer experience levels with new technology adoption. A Global Tier 1 bank launched a large-scale core banking transformation initiative across its operating geographies in EMEA, APAC and Americas. Maveric’s digital assurance team was selected for rolling-out multi-county user acceptance testing. The team devised an effective test strategy, which included a phase-wise approach and a real-time dashboard for better testing insights. Learn how this Global tier 1 bank achieved the territory of zero defects and provided a unified customer experience with its core banking transformation program.

Industries

Banking

Telecom

Data Transformation for Precision Banking Data is the lifeblood of precision banking and superior experience delivery. In the rush to address the mechanics (velocity and volume) of data – which aren’t the real problem, not nearly enough attention is invested in data versatility and veracity.

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Experience Engineering Drives Real Digital Transformation Successful digital transformation unlocks the enormous business potential of customer experience for a bank. Reimagine digital delivery with pre-built accelerators, integrated customer & product journey catalogues, and ready-to-deploy DDR models.

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Connected Core. Maximum Value Enhancement For banks with Temenos at their core, Maveric guarantees maximum value extraction. With 15+ years Temenos product stack mastery, we are the foremost authority on Temenos – A Certified Temenos Partner, with Temenos (TLC) Certified T24 functional.

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Accelerated Development As QE moves from philosophy, to being actively practiced, it is woven seamlessly through the SDLC, finally bringing dev-ops-business into synch. The Maveric integrated QE platform with real time insight –driven dashboards, transforms your decisions.

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