When we talk about digital, it is easy for banks to lose their way in the thicket of buzzwords, fads, and corporate-speak. Digital transformation isn’t about moving traditional banking operations to a new digital home. Instead, it begins by suspending prior opinions... View
In 2022, wealth management firms consisting of commercial, and retail banks, universal banks, fund management companies, online trading platforms, private banks, brokerage firms, and family offices, are in a reinventing mode. Demographic shifts (before 2030,... View
Keep a human-centered approach All your questions while designing an onboarding experience must be customer-centric: Why is my customer applying for this banking product? What could be their needs? What could be their goals? How are we simplifying it for them? The... View
Finding and fixing bugs after the fact doesn’t work in a world where experience engineering drives fundamental digital transformation, and the cost of poor-quality software is enormous. Quality is an umbrella term. Depending on roles inside organizations, different... View
Is it an exaggeration to say most future companies will be fintech companies? Not really. Companies of all makes and maturity – including retailers, big techs, logistics, insurance providers, telcos – either are prepping to or launching embedded financial services... View
Regression testing in banking often presents an uncomfortable tradeoff. Run the full suite and feedback may arrive too late. Run a reduced suite and teams may worry that the wrong scenario was excluded. The root problem is not always execution capacity. It is weak selection intelligence. Static regression packs were built for a more predictable […]
Release velocity is visible. Release confidence is harder to measure. A bank can reduce build time, automate deployment, and execute thousands of tests, yet still hesitate at the final release decision. The remaining uncertainty often concerns what the metrics do not reveal: untested dependencies, incomplete business scenarios, recurrent defect hotspots, or critical knowledge that never […]
Many banks have spent years expanding test automation. Yet release decisions can still involve lengthy reviews, oversized regression packs, manual impact analysis, and calls to the same subject matter experts. That is not evidence that automation failed. It is evidence that the problem changed. AI-first banking introduces faster change across increasingly connected systems. The quality […]