Multiple surveys report that 80% of modern investors prefer using mobile applications to monitor their investments and connect with advisors, and 40% of investors now demand digital access to their accounts. Moreover, while massive regulatory requirements pressure... View
The core banking services of a bank include accepting deposits and issuing loans, the control of monetary transactions, preserving account and account holder information, utilizing a database to connect all accounts and account holders, maintaining its own fixed and... View
Compared to other economic sectors, the financial industry has historically been at the cutting edge of innovation and technological development. Customers in today’s highly connected and digitalized society want to be able to access and manage their money... View
Since the advent of smartphones, the banking and financial industries have undergone a dramatic period of the digital revolution. Using mobile technology as a foundation, they’ve created streamlined banking services and perks for their customers. The Omnichannel... View
Customer analytics allows financial institutions to conduct more targeted sales and marketing, which in turn increases the likelihood of a transaction being made by your organization. Supporting upselling and cross-selling techniques, banking analytics helps... View
AI pilot count has become one of banking’s least useful measures of progress. A regional bank can have experiments running across customer service, fraud, compliance, lending and engineering and still have very little AI producing value in live operations. For a large global institution, a broad experimentation portfolio can be absorbed across substantial innovation, data […]
A banking AI use case can make perfect sense on a presentation slide and still be the wrong initiative to put into production. The economics may be attractive. The model may perform well. The executive sponsor may be committed. None of those answers the harder question: can the bank operate it reliably inside a live […]
The AI problem inside many regional banks is no longer a shortage of ideas. It is a shortage of capacity to pursue all of them well. Fraud, KYC, lending, Customer service, Compliance, Software Engineering, Data Operations, and Cybersecurity can all produce credible AI use cases. But every initiative competes for the same finite pool of […]