The latest report by Maveric Systems, titled: Optimizing Client Retention: Digital Marketing Blueprint for Banks. Provides comprehensive insights on why retention and expansion are becoming more critical in the banking industry. It documents a clear framework to build... View
“In the age of machines and wisdom, let technology guide your path, but never lose the human touch in your journey to prosperity.” We live in an era of rising demand for wealth management, frequently without realizing it Many financial services organizations are... View
The Banking, Financial Services and Insurance (BFSI) sector, alongside Non-Banking Financial Companies (NBFCs), is undergoing a period of tremendous transformation in India. Driven by factors like digital adoption, regulatory changes, and the rise of fintech, staying... View
The banking sector is undergoing a seismic shift. Customer expectations are evolving rapidly, and financial institutions are upping their game to deliver exceptional customer experiences (CX) that extend beyond just transactions. Today’s customers demand... View
Today, banking isn’t just about financial transactions; it’s about building lasting relationships. In this digital era, where choices are abundant and switching costs are low, customer experience (CX) has emerged as a vital differentiator for banks in the... View
Regional banks are not behind on AI in software delivery. They are ahead. The real question is whether test automation moved with them. Most bank technology leaders have this backwards. The assumption, understandably, is that regional banks and credit unions are playing catch-up on AI, that megabanks with larger technology budgets are further along. The […]
Development moved faster this year. Most quality engineering functions did not move with it. Here is how to tell if yours is one of them. Ask most CIOs, CTOs, and Heads of Engineering at regional and challenger banks whether their development teams got faster this year, and the answer comes quickly: yes, obviously. Ask the […]
Banks increasingly consume AI through vendor APIs, SaaS platforms, cloud services, and embedded features. Proprietary architecture can limit visibility, but it does not transfer accountability. SR 26-2 states that model risk principles remain applicable to vendor products and calls for institution-specific understanding, validation, monitoring, and outcome analysis. A vendor model card is an input to […]