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Retail Banking: 6 Steps to Improving the Collections Experience
The recent global slowdown, policy overlays, debt moratoriums, fiscal injections, and increased delinquency rates have all brought the scanner on collections experience. Today’s credit environment is different, and so are the digital-first customer support systems and the banks’ criticality to maintaining long-term customer loyalty. As debt loads and loss rates rise across multiple markets, the […]
7 Goals Your Business can Achieve Through Digital Transformation
Let’s assess a few of the current techno-business trends – 5G influx, growth of intelligent cars-cities-homes, rise in hybrid cloud adoptions, boost in ‘everything-as-a-service,’ metaverse, and NFTs. Given these shifts, how do you think the winds of change blow after the pandemic? A slew of new businesses (or new growth plays by older heavyweights) leveraging […]