Part 2 of our AI series, this blog details out recommendations on what organizations must watch out for when adopting AI for their CX enhancement

With AI redefining all aspects of banking, this blog analyses and looks at the various uses of AI in Customer Experience specifically in the areas of eliciting customer insights through data, customer service, and personalization. This blog marks the first in a series on AI

A look into the myriad uses of RPA (Robotic Process Automation) in the banking industry

With recent studies laying emphasis correlation between user experience and mobile banking, this blog outlines 5 best practices to incorporate in order to improve user experience in mobile banking

With cloud and microservices having become core components of technology adoption across various industries, this post analyses how microservices and cloud can work together towards increasing efficiency and innovation

Agile is not just about stand up meetings and sprints. The way the team responds to a changes, impediments; and delivers value to the client in small timeboxes as fast as possible, to fetch continuous feedback, is a part of an Agile mindset. This post...

Data gathered by Scrum Foundation founders Sutherland, renowned software productivity researcher Caper Jones from SPR and leading Scrum Consultants have measured gains ranging from 450-750% by Scrum teams over the velocity of waterfall projects. However over 90% of the Scrum teams are not able to…