Best Practices to watch out for when implementing AI in Customer Experience
Part 2 of our AI series, this blog details out recommendations on what organizations must watch out for when adopting AI for their CX enhancement
Read MorePart 2 of our AI series, this blog details out recommendations on what organizations must watch out for when adopting AI for their CX enhancement
Read MoreWith AI redefining all aspects of banking, this blog analyses and looks at the various uses of AI in Customer Experience specifically in the areas of eliciting customer insights through data, customer service, and personalization. This blog marks the first in a series on AI
Read MoreWith the increase in regulatory demands, and screening volumes spiking through the ceiling, ML is seen as the only viable option to accurately detect suspicious transactions. This blog analyses the gradual acceptance and use of ML as a human augmentation tool in detection of AML...
Read MoreA look into the myriad uses of RPA (Robotic Process Automation) in the banking industry
Read MoreThough digital is the order of the day, to achieve it in its fullest and most beneficial form, digitalisation of the core is a must. This blog outlines the importance and benefits of core transformation in an organization's digital journey
Read MoreWith recent studies laying emphasis correlation between user experience and mobile banking, this blog outlines 5 best practices to incorporate in order to improve user experience in mobile banking
Read MoreWith cloud and microservices having become core components of technology adoption across various industries, this post analyses how microservices and cloud can work together towards increasing efficiency and innovation
Read MoreAgile is not just about stand up meetings and sprints. The way the team responds to a changes, impediments; and delivers value to the client in small timeboxes as fast as possible, to fetch continuous feedback, is a part of an Agile mindset. This post...
Read MoreWith Quality Assurance giving way to the true-enabler of Shift-Left - Quality Engineering, this post delves into detail regarding the 4 pillars that form the foundation of the concept of QE
Read MoreData gathered by Scrum Foundation founders Sutherland, renowned software productivity researcher Caper Jones from SPR and leading Scrum Consultants have measured gains ranging from 450-750% by Scrum teams over the velocity of waterfall projects. However over 90% of the Scrum teams are not able to…
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