AI-Powered Transformation in Banking Customer Care

[{"selector":"#anim-9b19f9ca-d406-4444-9cb3-8e1f7f51fe81","keyframes":{"transform":["translate3d(87.36177%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a8970c05-c3a2-40f4-96ec-3ab5b6a12b97","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0f02e7a0-8b4c-435a-a467-bce8f24f4534","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-670f7edb-237b-4e59-af3f-887d2738660f","keyframes":{"transform":["translate3d(-165.0838%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ae62b1df-48b3-4a75-8987-90829df96f3a","keyframes":{"opacity":[0,1]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d948bc12-40bf-476a-a7e0-a0990407448d","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-9899b1a7-c48d-4de1-820a-4b07a88747cf","keyframes":{"opacity":[0,1]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e8a541be-2a85-4a83-80f1-042030eca694","keyframes":{"transform":["translate3d(0px, 280.74065%, 0)","translate3d(0px, 0px, 0)"]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f17155a0-3e2d-4251-a7f4-909765a1a58c [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(1.7496284325989748%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-5b169a45-11a6-4914-ac89-66f0efbbd65a","keyframes":{"opacity":[0,1]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-474aae76-871a-4fa2-bc01-1a33c4f4d0da","keyframes":{"transform":["translate3d(-59.79228%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Know More The Ticking Clock of Customer Patience With banking’s average customer support handle time exceeding 5 minutes, expectations are not being met. Customers value their time, and delays risk retention.

[{"selector":"#anim-1515e41b-4199-471d-a852-6f29e402b518 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-0.32243846466115045%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-afa997da-8582-4f46-92ca-49ba0e9feb9c","keyframes":{"transform":["translate3d(87.36177%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5c389f02-fa59-4513-b1b8-8fffc57ea279","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-738c01fd-0c52-4f27-881a-a5054ccac9b0","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-a9c1c6e1-bfdb-4ab6-b878-b947af50d247","keyframes":{"transform":["translate3d(-165.0838%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ab200771-f1e0-471c-baeb-cb80449f634d","keyframes":{"opacity":[0,1]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fc71270a-f330-44bb-9d6c-9c9bb9ce8067","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-0fdc850f-156a-4754-aae0-cd67ed865247","keyframes":{"opacity":[0,1]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0a2434e6-67db-4152-a0ab-43bcdcb060c1","keyframes":{"transform":["translate3d(0px, 274.07408%, 0)","translate3d(0px, 0px, 0)"]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bf6b96b4-8ec9-4a86-8022-00e28674ca90","keyframes":{"opacity":[0,1]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f2f92057-e14b-4a4b-8e7e-7dcf3d4a9f67","keyframes":{"transform":["translate3d(-57.29647%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Know More The High Stakes of First Call Resolution Improving First Call Resolution (FCR) by just 1% can boost customer satisfaction scores. However, many banks fall short of industry standards, losing efficiency and loyalty.

[{"selector":"#anim-7569430f-1d52-421b-b9f8-37d45d36be49 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0.7290342883937737%, -22.321426314002636%) scale(1.4464285714285714)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-e4cec132-fd56-439a-8458-10d5dd311693","keyframes":{"transform":["translate3d(87.36177%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-580be75f-a85b-46a4-a206-8c37446d354d","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f18bd3d8-def0-4349-867d-0deb6edabe0a","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-2e6a1bf0-eb9d-44d3-9783-7ab2738c4e9a","keyframes":{"transform":["translate3d(-165.0838%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-af3b2c05-8308-42e4-9db3-4bf609bcfbef","keyframes":{"opacity":[0,1]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-02f02948-c1b6-4b5e-b67c-cb93c94f2414","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-91a85658-0026-413f-bdfa-23b50486c9fb","keyframes":{"opacity":[0,1]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8c5621bb-1a9d-4f5f-a4a7-683ef531d35a","keyframes":{"transform":["translate3d(0px, 314.07412%, 0)","translate3d(0px, 0px, 0)"]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a5672141-3a86-4c40-893a-d0bd4bb6c8b2","keyframes":{"opacity":[0,1]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-da26dd86-0c65-45fb-a8de-ee34c57eadc4","keyframes":{"transform":["translate3d(-72.83237%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Know More The AI Revolution in Banking Support Maveric's AI-driven Customer Support Transformation Solution enhances banking services by boosting FCR rates to 90% and reducing handle times by 50%, using RAG and IKMS technologies.

[{"selector":"#anim-e9e700b3-e267-46b3-aa78-0649b60b6b3d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0.5454838596245054%, -22.321426314002636%) scale(1.4464285714285714)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-4bde91f8-dd6c-4add-ba5b-4b6fc6ef379e","keyframes":{"transform":["translate3d(87.36177%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0aed4d49-45fb-4155-b721-0ba8dc5cfadf","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-78c66628-dacc-4488-985b-b279e2f82036","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-670b91f8-22f1-4f18-9038-8b88bcad3c84","keyframes":{"transform":["translate3d(-165.0838%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dc96fe87-a470-4e93-8edf-356117ec9930","keyframes":{"opacity":[0,1]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-45bc1875-591a-494c-a278-c9a7398f2b40","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-bf0adb19-5e63-4e05-ba36-3e0464ab391f","keyframes":{"opacity":[0,1]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a38f6dac-319c-4187-93ae-410847698cd0","keyframes":{"transform":["translate3d(0px, 314.07412%, 0)","translate3d(0px, 0px, 0)"]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b6961790-ffe1-42bf-90cf-e611dac07bca","keyframes":{"opacity":[0,1]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-364f0fd0-3071-4a1f-aaca-4f832aca758a","keyframes":{"transform":["translate3d(-67.73049%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Know More The Anatomy of AI-Driven Customer Support AI-driven support anticipates customer intent through predictive analysis, provides real-time knowledge synthesis for agents, and automates workflows, improving efficiency and customer experience.

[{"selector":"#anim-6089711e-68ee-4b72-8a8a-d5301a0ec3a8 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0.7290342883937737%, -22.321426314002636%) scale(1.4464285714285714)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-c7fec6e5-21cb-4c31-b46d-68aed40036a5","keyframes":{"transform":["translate3d(87.36177%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4fc6b573-beba-4a8f-b811-22225eda87dc","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5501207f-a305-4647-a7be-e556207a3c65","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-347693fa-ba31-42f2-8244-0185d9f446f3","keyframes":{"transform":["translate3d(-165.0838%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-be53a27c-94b5-402b-850a-a432fa5f15b9","keyframes":{"opacity":[0,1]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-582bc00a-bdc7-44d2-b477-957a033c1c02","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":1500,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] [{"selector":"#anim-1eacdc05-df5e-468e-ae32-6e2fb8d66b9d","keyframes":{"opacity":[0,1]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ba555e9f-b8f4-41ea-9b98-536bc15d0a9f","keyframes":{"transform":["translate3d(0px, 314.07412%, 0)","translate3d(0px, 0px, 0)"]},"delay":14,"duration":2400,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-20adefad-e34f-4e2e-a841-862c193b3e20","keyframes":{"opacity":[0,1]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7dea13cb-b6b7-42c3-bc99-3691b6ba2a05","keyframes":{"transform":["translate3d(-67.73049%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Know More Fortifying Trust in Banking with Secure Solutions Maveric's on-premises Large Language Model enhances data security, ensuring sensitive information stays within the bank’s ecosystem. This seamless, secure solution boosts customer trust.